At Reimer’s Candies and Gifts, we are committed to the quality of our chocolates, candies, and other products. If you are unsatisfied with your purchase, please refer to our Refund Policy below:

1. Returns
   Due to the perishable nature of our products, we do not accept returns. However, if your product arrives damaged or incorrect, please contact us within 5 days of receipt.
2. Refunds
   Refunds are issued only for damaged or incorrect products. We may request photos of the damaged goods for verification. Refunds are processed back to the original payment method within 7 business days of approval.
3. Exchanges
   We do not offer exchanges due to the perishable nature of our products. In case of incorrect items, we will replace them at no additional cost.
4. Shipping Costs
   Shipping costs are non-refundable. In cases of damaged or incorrect items, the cost of shipping is not included in any refund.

Contact Us
For issues related to your order, please contact us at:
Reimer’s Candies and Gifts
info@reimerscandies.com